So, recently I decided to upgrade my music computer to a SSD, because as the root filesystem has gotten fragmented, it’s been having more and more trouble recording 16 tracks at once. <\/p>\n
Thanks to Dan Spisak and a great video on Youtube, I was able to do the disk upgrade with a minimum of fuss. However, when I fired up the new mac, suddenly Digital Performer had forgotten that it was licensed.<\/p>\n
I looked in the front of my DP 7 manual, and discovered that it had no keycode. Not suprising, since it was a upgrade edition from DP4. But I have no idea where my DP4 manual is, or if I even still have it.<\/p>\n
I was very sad, because DP is a $500 piece of software and I don’t have a spare $500 right now, and I *really* didn’t want to be unable to record anything multitrack until I had the money to buy DP again. However, when I popped up my MOTU account, I discovered that in the process of buying the upgrade edition, I had registered DP4. Sadly, the MOTU page had the serial number but not the license key.<\/p>\n
So, without a lot of hope, I sent a email off to MOTU support asking if they could regenerate my license key from either my serial number or the Auth-DigitalPerformer file on my disk. <\/p>\n
I didn’t have a lot of hope for this, and in fact was already composing in my mind my second email where I pointed out that I was using MOTU for all my audio IO, all my MIDI io, and had several pieces of MOTU software and are you sure you don’t want to help me..<\/p>\n
However, and I do feel very chagrined by this and make a mental note to be less pessimistic in the future, they responded .. in less than four hours.. with my license keys.<\/p>\n
In general I have been very happy with MOTU. Their MTP AV is a rock solid MIDI router and MIDI IO appliance, I’ve never had a problem with my pair of MOTU 896 interfaces except once when I upgraded OSX (back in the PPC days) and their driver caused a kernel panic – and they had exact, detailed directions on their web site explaining how to fix it. Digital Performer meets my needs well as a MIDI sequencer, virtual instrument plugin host, and multitrack digital audio recorder. I’ve recorded three albums with it, and I’m working on recording three more right now. I don’t know why I thought they wouldn’t help me recover a lost license key – I guess I was expecting them to look at it as a opportunity to make a sale.<\/p>\n","protected":false},"excerpt":{"rendered":"
So, recently I decided to upgrade my music computer to a SSD, because as the root filesystem has gotten fragmented, it’s been having more and more trouble recording 16 tracks at once. Thanks to Dan Spisak and a great video on Youtube, I was able to do the disk upgrade with a minimum of fuss. […]<\/p>\n","protected":false},"author":2,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[1],"tags":[],"_links":{"self":[{"href":"http:\/\/www.sheer.us\/weblogs\/wp-json\/wp\/v2\/posts\/2274"}],"collection":[{"href":"http:\/\/www.sheer.us\/weblogs\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"http:\/\/www.sheer.us\/weblogs\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"http:\/\/www.sheer.us\/weblogs\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"http:\/\/www.sheer.us\/weblogs\/wp-json\/wp\/v2\/comments?post=2274"}],"version-history":[{"count":1,"href":"http:\/\/www.sheer.us\/weblogs\/wp-json\/wp\/v2\/posts\/2274\/revisions"}],"predecessor-version":[{"id":2275,"href":"http:\/\/www.sheer.us\/weblogs\/wp-json\/wp\/v2\/posts\/2274\/revisions\/2275"}],"wp:attachment":[{"href":"http:\/\/www.sheer.us\/weblogs\/wp-json\/wp\/v2\/media?parent=2274"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"http:\/\/www.sheer.us\/weblogs\/wp-json\/wp\/v2\/categories?post=2274"},{"taxonomy":"post_tag","embeddable":true,"href":"http:\/\/www.sheer.us\/weblogs\/wp-json\/wp\/v2\/tags?post=2274"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}